OHKZ stands for Korea OPEN Healthcare, an integrated healthcare brand that combines the technological expertise of Cizen Medical Foundation, a leading disease diagnostics specialized institution in Korea, and the excellent clinical experience of MPK Clinic.
We offer a range of services including Korean-style diagnostic testing centers, self-tests, clinics, comprehensive examinations, remote consultations, and more.
More detailed information is available in the [About us] section of the menu.
OHKZ’s website provides the following range of services, and we strive to ensure the high quality of our services through regular updates.
- LAB for Patient: This is a disease diagnosis service designed for patients. We offer the following information: request for names of tests, pre-appointment for tests, appointment for outpatient treatment, health information, information about discounts and promotions, etc.
- LAB for Doctor : This is a disease diagnosis service designed for doctors. We provide the following information: survey requests and information about surveys, information about the latest scientific research, information about events and much more.
- Clinic: a service for patients that provides them with the opportunity to sign up for services such as outpatient treatment, general examination and remote consultations, as well as provides useful health information and information about discounts and promotions.
Below are the reservation types, and if you have any further questions, please contact our customer center.
- Examination: Online reservations or phone reservations are recommended, but not mandatory.If you wish to undergo testing, feel free to visit the location of your choice at any time after inquiring by phone.
- Home examination : It is necessary to make an appointment online or by phone no later than 1 day in advance. An appointment on the same day is not provided.
- Treatment : It is recommended to make an appointment by phone or online, although this is not mandatory.
If you wish to receive medical treatment, please feel free to visit the clinic of your choice at any time after inquiring by phone. - General examination : Mandatory registration online or by phone.
- Remote consultation : Mandatory registration online or by phone.
When making any online recording on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message after confirming the details of the recording.
Certainly, if there is a delay in receiving a confirmation for your reservation, please contact our customer center for assistance.
If you need to change or cancel an appointment, please contact us through our contact center.
However, compensation may be charged for the cancellation of certain pre-planned services, such as remote consultations and general examinations, etc.
In order to ensure confidentiality, OHKZ manages personal information using security and encryption technologies.
We strictly comply with the relevant laws and regulations. For more information, please read the privacy policy at the bottom of the website.
OHKZ is always ready to listen carefully to your valuable opinion.
Please inform us of any inconveniences when using the website or areas requiring improvement, and we will promptly take the necessary measures.
OHKZ always listens carefully to your valuable opinion and will promptly take the necessary measures.
Please let us know about any inconveniences or questions that you have.
It is recommended to make an appointment by phone or online, although this is not mandatory.
If you plan to take the test, please contact the department you wish to visit at any time convenient for you, and then make an appointment.
Depending on the type of test, fasting may be required.
For more information, please contact the doctor who ordered the test, or contact the blood collection center directly.
The self-test products are scheduled to be released in April 2024 and will be available for purchase through our online shopping portal, at OHKZ locations, and at pharmacies located in Almaty.
Testing for sexually transmitted diseases is recommended in the following situations:
- Before starting an intimate relationship with a new partner.
- In case it is likely that your partner may have recently contracted a sexually transmitted disease.
- If symptoms occur after sexual intercourse (rash, pain, discharge, etc.)
- If desired, undergo regular preventive examinations.
In addition, given the numerous cases of asymptomatic infection, it is recommended to conduct regular testing 1 or 2 times a year for those who have a regular sex life.
You can order a sample collection using the Self-Test application or on the OHKZ web page.
For more information, please read the user manual
After the sample is collected and received at the testing laboratory, results will be available within 3 working days from the day of arrival, excluding Saturdays after 12:00 PM, Sundays, and public holidays (non-working days).
Once the results are finalized, a “Result Confirmation Link” will be sent to the customer. You can check the results through this link. Additionally, you can inquire about the results through phone consultation for any questions or concerns.
Upon receiving a positive result, it is recommended to immediately consult a doctor for immediate treatment.
You can make an appointment at the nearest medical facility or through the OHKZ call center.
The sexually transmitted disease test kit is designed for both men and women.
However, female urine samples may not be detected due to low sensitivity to certain bacteria that causes infections.
It is recommended that females should visit the OHKZ clinic for a more accurate test result using a vaginal smear.
It is recommended to make appointments by phone or online, although this is not mandatory.
If you plan to take the test, please contact the department you wish to visit at any time and make an appointment.
When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
It is necessary to make an appointment online or by phone no later than 1 day in advance. Same day appointments are not provided.
When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
It is necessary to check the section [LAB for Doctor> How to Request Test] in the menu.
If you have any additional questions, please contact one of our representatives on the phone or the Help Center.
It is necessary to check the section [LAB for Doctor> How to Request Test] in the menu.
If you have any additional questions, please contact one of our representatives on the phone or the Help Center.
Please contact our OHKZ Representative or Customer Service Center, and we will respond to you promptly.
Please contact our OHKZ Representative or Customer Service Center, and we will respond to you promptly.
Appointments by phone or online, although this is not mandatory.
If you plan to receive treatment, we ask you to contact the department you wish to visit at any time, and make an appointment.
When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
It is recommended to make appointments by phone or online, although this is not mandatory. If you plan to receive treatment, we ask you to contact the department you wish to visit at any time, and make an appointment.
When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
Remote consultation is a service in which you can get advice from local and foreign medical experts online.
This allows you to receive medical services without restrictions on distance or time. Also, reducing the cost of treatment.
OHKZ provides remote consultation services with the participation of leading specialists from Korea, and medical translators at OHKZ Provide Support at various stages.
From interpreting and translating medical records, to issuing prescriptions and drawing up treatment plans.
You can make an appointment online or through the Customer Service Center.
The appointment will be confirmed after a consultation with a OHKZ employee.
More detailed information can be found in the menu section [Remote Consultation > Terms of Use].
The cost of service will vary, depending on the content of the consultation and the qualifications of the doctor.
The exact cost of the service will be provided during the consultation.
The remote consultation service is conducted through the following procedure:
- Reservation Application and Medical Record Submission : Please provide detailed medical records and information about your health when applying for a reservation.
- Medical Record Review and Reservation Confirmation : After reviewing the medical records, OHKZ doctors and Korean consultants will confirm the reservation schedule.
- Remote Consultation Session : The remote consultation service with a Korean consultant will take place at OHKZ Clinic in Almaty City, under the supervision of OHKZ doctors and an interpreter.
Remote consultation can be an effective method for certain diagnoses and treatments,
but in emergency situations or cases requiring physical contact and direct manipulation, an actual visit to a hospital may be necessary.
Remote consultations are primarily useful for general counseling, routine examinations, preventive care, interpretation of test results, formulation of treatment plans, and monitoring of health conditions.
A physical visit to the hospital is required in the following cases:
- Emergency Situation: A life-threatening situation or the need for urgent medical care.
- Examinations and Procedures Requiring Physical Contact: Blood test, X-ray, ultrasound and other diagnostic methods.
- Serious Illness or Complicated Condition: Heart attack, severe breathing difficulties, severe bleeding and other serious diseases or symptoms.
- The need for Physical Assessment and Intervention: Cases requiring surgery, manipulation of muscles or joints, as well as blood transfusions and other types of treatment.
In order to ensure confidentiality, OHKZ manages personal information using security and encryption technologies. We strictly comply with the relevant laws and regulations.
For more information please read the privacy policy at the bottom of the website.
