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Experience professional level of accurate results with simple self-sampling
Your privacy is fully guaranteed.
You can manage your test through the STI-12 Sample Collection Kit dedicated app. Download the dedicated app through Google Play Store and Apple App Store and experience simple and quick testing.
You can download the app by scanning the QR code.
OHKZ stands for Korea OPEN Healthcare, an integrated healthcare brand that combines the technological expertise of Cizen Medical Foundation, a leading disease diagnostics specialized institution in Korea, and the excellent clinical experience of MPK Clinic. We offer a range of services including Korean-style diagnostic testing centers, self-tests, clinics, comprehensive examinations, remote consultations, and more.More detailed information is available in the [About us] section of the menu.
OHKZ’s website provides the following range of services, and we strive to ensure the high quality of our services through regular updates.
Below are the reservation types, and if you have any further questions, please contact our customer center.
When making any online recording on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message after confirming the details of the recording. Certainly, if there is a delay in receiving a confirmation for your reservation, please contact our customer center for assistance.
If you need to change or cancel an appointment, please contact us through our contact center. However, compensation may be charged for the cancellation of certain pre-planned services,
such as remote consultations and general examinations, etc.
In order to ensure confidentiality, OHKZ manages personal information using security and encryption technologies. We strictly comply with the relevant laws and regulations. For more information, please read the privacy policy at the bottom of the website.
OHKZ is always ready to listen carefully to your valuable opinion.
Please inform us of any inconveniences when using the website or areas requiring improvement, and we will promptly take the necessary measures.
OHKZ always listens carefully to your valuable opinion and will promptly take the necessary measures.
Please let us know about any inconveniences or questions that you have.
It is recommended to make an appointment by phone or online, although this is not mandatory.If you plan to take the test, please contact the department you wish to visit at any time convenient for you, and then make an appointment.
Depending on the type of test, fasting may be required.
For more information, please contact the doctor who ordered the test, or contact the blood collection center directly.
The self-test products are scheduled to be released in April 2024 and will be available for purchase through our online shopping portal, at OHKZ locations, and at pharmacies located in Almaty.
Testing for sexually transmitted diseases is recommended in the following situations:
You can order a sample collection using the Self-Test application or on the OHKZ web page.For more information, please read the user manual
After the sample is collected and received at the testing laboratory, results will be available within 3 working days from the day of arrival, excluding Saturdays after 12:00 PM, Sundays, and public holidays (non-working days).Once the results are finalized, a “Result Confirmation Link” will be sent to the customer. You can check the results through this link. Additionally, you can inquire about the results through phone consultation for any questions or concerns.
Upon receiving a positive result, it is recommended to immediately consult a doctor for immediate treatment.You can make an appointment at the nearest medical facility or through the OHKZ call center.
The sexually transmitted disease test kit is designed for both men and women.However, female urine samples may not be detected due to low sensitivity to certain bacteria that causes infections. It is recommended that females should visit the OHKZ clinic for a more accurate test result using a vaginal smear.
It is recommended to make appointments by phone or online, although this is not mandatory.If you plan to take the test, please contact the department you wish to visit at any time and make an appointment. When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
It is necessary to make an appointment online or by phone no later than 1 day in advance. Same day appointments are not provided. When making an online appointment on the OHKZ website, the booking department staff will promptly notify you by phone or send you a text message confirming the details of the appointment.
A physical visit to the hospital is required in the following cases:
It is necessary to check the section [LAB for Doctor> How to Request Test] in the menu. If you have any additional questions, please contact one of our representatives on the phone or the Help Center.
It is necessary to check the section [LAB for Doctor> How to Request Test] in the menu. If you have any additional questions, please contact one of our representatives on the phone or the Help Center.
Please contact our OHKZ Representative or Customer Service Center, and we will respond to you promptly.
Please contact our OHKZ Representative or Customer Service Center, and we will respond to you promptly.
In order to ensure confidentiality, OHKZ manages personal information using security and encryption technologies. We strictly comply with the relevant laws and regulations.For more information please read the privacy policy at the bottom of the website.
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